For over 40 years, The Star Gold Coast has been the heart of the Gold Coast to live, work and play. As a premier destination for entertainment with award-winning restaurants, lively bars, theatrical experiences, casino gaming, stunning event spaces, and over 1,000 rooms, suites and apartments, it offers something for every guest.

Driven by a passionate and dedicated team, our 24/7 integrated resort is full of opportunities to grow, shine, and take your career to the next level. Whether you're ready to embrace a new challenge or step into your next chapter, this is the place to make it happen.

As our Team Leader Revenue Assurance, you will partner closely with senior leaders to identify, prevent and remediate revenue leakage, strengthen controls and processes, and help shape the future of revenue assurance through automation, innovation and continuous improvement. You will safeguard and optimise revenue integrity across gaming and non‑gaming streams, leveraging data‑driven insights, regulatory rigour and strong operational engagement to deliver commercially sound, sustainable outcomes.

This is a fantastic opportunity where you will play a lead role at the centre of The Star’s risk‑aware culture

 A few of your responsibilities

• Lead end‑to‑end Revenue Assurance activities across gaming and non‑gaming revenue streams, including EGMs/ETGs, table games, loyalty programs, Hotel and F&B
• Identify, quantify and prevent revenue leakage using advanced data analytics, reconciliations and exception‑based testing
• Translate complex technical findings into clear, actionable insights and reporting for senior management and regulators
• Influence senior operational stakeholders to implement effective, timely and sustainable control improvements
• Lead, coach and develop a high‑performing Revenue Assurance team across multiple locations, building capability and engagement

What are we looking for

• Extensive experience within Revenue Assurance, Gaming Audit or a similar role within a highly regulated environment
• Strong working knowledge of gaming revenue flows, gaming systems, and non‑gaming revenues (Hotel, F&B and/or Loyalty) within NSW and/or QLD
• Demonstrated leadership experience managing and developing teams across multiple sites
• Advanced analytical capability, including BI tools, system extracts, Excel, SQL and emerging technologies such as AI‑enabled automation
• High integrity, commercial acumen and the ability to balance strong controls with excellent patron and operational outcomes
• Currently hold or ability to obtain a KE (Key Employee) & SE (Special Employee) license

Your role will be pivotal in shaping the success of our revenue integrity, risk management and operational excellence at The Star. Join us in making a difference.

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Continue to SHINE at The Star. 

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