Are you our next rising star? 

Continue your career with us as a Count Supervisor HD at The Star Sydney

For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucino Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.

As a Count Supervisor HD, reporting to the Count Supervisor, you will be responsible for the work allocation and supervision of team members on shift, as well as monitoring the collection and count of all cash, checking the pre-shuffling and packaging of new cards as well as monitoring the destruction of used cards.

This is a fantastic opportunity where you will lead with integrity, ensuring compliance in all aspects of your role.

A few of your responsibilities:  

• Oversee daily operations and personnel in the Count Rooms and Card & Dice Rooms, ensuring work is allocated efficiently and meets required standards.
• Supervise collection and counting processes (Hard and Soft) while ensuring compliance with policies and procedures.
• Manage the issuance, removal, checking, and destruction of cards, as well as balancing the Card and Dice Store and receipting deliveries.
• Assist with departmental scheduling to maintain appropriate staffing levels within budgetary requirements.

What we will be looking for

• Extensive experience in a Casino count room
• Good management and interpersonal skills
• Sound Computer skills with knowledge of the Casino system used for recording gaming table win/loss, word processing and spread sheeting skills
• Familiarity with relevant laws, regulations, and internal policies governing casino operations, ensuring adherence to legal and organisational requirements.

About you

You are an organised and reliable individual with demonstrated skills in time management, enabling you to effectively arrange work schedules and meet deadlines in a fast-paced environment. With strong communication skills and a collaborative mindset, you work well as part of a team and contribute to a positive workplace culture. You have previous experience working in a Casino count room and possess sound computer skills, including knowledge of count systems used within the industry. You have solid understanding of safety procedures, regulatory requirements, and thorough knowledge of compliance obligations. You are adaptable and open to change and able to maintain a high level of attention to detail and accuracy in every task. You are flexible and available to work shifts across a rotating 7-day roster, including early morning starts, weekends, and public holidays.

Join us in making a difference to The Star Sydney.

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Continue to SHINE at The Star. 

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