Gaming Services Host | The Star Brisbane
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Job no: 532052
Work type: Permanent Full Time
Location: Brisbane
Categories: Hosts
Are you our next rising star?
Continue your career with us as a Gaming Services Host at The Star Brisbane.
Our breathtaking resort, positioned at the heart of the new Queen’s Wharf Brisbane precinct, will commence a staged opening in 2024, bringing a range of unique entertainment options, world class hotels, dining, bars, luxury retail, gaming and a state-of-the-art Event Centre to the river city.
The Gaming Services Host position reports directly to the Gaming Services Supervisor/Assistant Gaming Manager and is responsible for maintaining a high level of customer service and providing a positive and memorable guest experience through proactively engaging with our guests. This is a great opportunity to showcase your skills and thrive in the Electronic Gaming team.
A few of your responsibilities:
- Meet and greet guests at the entrance to the private gaming area.
- Develop and maintain relationships with customers to achieve established service standards and repeat business.
- Signing up new members to the Star Club loyalty programme.
- Assist the marketing department in all related activities including promotions, tournaments, gift days, events, functions and the rewards programme.
What are we looking for:
- Must be able to work on a 24/7 rotating roster
- Experience in a guest service-related field
- Excellent verbal and written communication skills
- Computer literacy essential
About you:
With your exceptional attention to detail and customer centric background, you will take pride in ensuring a fun and unforgettable experience for our guests. Your ability to work collaboratively with a large and diverse team will set our Electronic Gaming Team up for success.
Your role will be pivotal in shaping the success of our Gaming Team at The Star. Join us in making a difference.
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
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Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time
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