Executive General Manager Gaming – Sydney Leadership   

For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. Our Forbes 5-star hotel, The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucino Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all. 

The Executive General Manager Gaming role reports directly to the Chief Executive Officer The Star Sydney and is accountable for the development and execution of commercial strategies and initiatives that contribute to revenue, margin and profit growth for Gaming related business units at The Star Sydney. With overall leadership and management of Gaming and associated teams, the Executive General Manager Gaming will drive transformation and change, defining the service and operating culture of the division.

This is a fantastic opportunity where you can directly impact the success of The Star’s remediation plan, explore opportunities and establish the sustainability to take us into the future.

A few of your responsibilities: 

• Implement and maintain the highest level of standards for all Gaming components of the business to assure visibility and perception of The Star Sydney as a world class Gaming destination
• Identify and develop a Gaming strategy based on understanding of the local market and industry trends and ensure dynamic execution of strategic plans to drive market share, revenue and profitability
• Develop strategic business relationships with key partners to secure first to market and beneficial commercial opportunities
• New initiatives and opportunities are maximised through leveraging property scale, competitive differences and assets
• Foster an innovating, solution-oriented work environment, motivating and engaging team members to continuously deliver the best possible experience for our guests
• Responsible for ensuring that a strong communication platform and relationship is built and maintained between The Star Sydney, regulatory bodies, government entities and other key stakeholders

What we are looking for: 

• Minimum of 10 years of gaming experience including an extensive record in Casino management
• Tertiary qualifications in a commercial or business field preferred but not essential
• Strong analytical skills
• Demonstrated ability in:
• Planning and resourcing people and products
• Controlling labour costs and operating expenses
• Performance management
• Demonstrated ability to understand, comply and operate in a highly regulated gaming environment   

About you: 

You are highly experienced in Gaming operations where you have led and inspired diverse, customer facing teams. With a dynamic communication style, you clearly convey business expectations aligned with best practice and drive accountability. You thrive in fast paced, regulated environments where your integrity and ethical approach ensures the highest level of compliance with regulatory requirements and alignment with our purpose, values and principles.

Your role will be pivotal in shaping the success of our Gaming operations and elevating our standing within the community as a trusted destination.

Please be aware that eligibility checks may be required as part of the recruitment process and ongoing employment for this position.  

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