Are you our next rising star?

Continue your career with us as the Assistant Venue Manager – Nineteen Restaurant at The Star Gold Coast

Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.

As an Assistant Venue Manager for Nineteen at The Star, you are a pro-active and enthusiastic individual who is an expert within leading a hospitality venue. In this role you will assist with the day–to-day operation of the venue providing effective management of a dynamic team. 

This is a fantastic opportunity where you will showcase your food and beverage leadership and customer service throughout our property at The Star Gold Coast.

A few of your responsibilities:

• Maintain a high level of guest focus in all services, ensuring that guest service delivery is effective and efficient 

• Oversee operational functions that include rostering requirements, standard operating procedures, training and performance management 

• Assist with the development, implementation and evaluation of service standards and standard operating procedures 

• Ensure compliance with the Responsible Service of Alcohol and relevant provisions of the Liquor Act 
• Assist with the selection, training and development of the team to ensure timely recruitment and career growth opportunities 

What are we looking for:

• Previous leadership experience in a similar role 

• A passion and enthusiasm for the hospitality industry and leading operational teams to deliver great guest experiences 

• Ability to communicate effectively with a diverse range of guests and team members 

• Highly organised, accountable, and eager, with a high attention to detail 

• Accreditation in Responsible Service of Alcohol – RMLV/Approved Manager an advantage 

About you:

With your exceptional attention to detail and food and beverage background, you will take pride in ensuring a safe and unforgettable experience for our guests. Your ability to work collaboratively with a large and diverse team will set our Food and Beverage Team up for success.

Your role will be pivotal in shaping the success of our team at Nineteen at The Star. Join us in making a difference.  

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Continue to SHINE at The Star.

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