Are you our next rising star?

Continue your career with us as a Hotel Porter at The Star Sydney.

For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all. 

As a Hotel Porter, you will embody confidence and possess a deep understanding of how to create a truly unique guest experience. In this dynamic role, you will be the face of our hotel, providing outstanding service that leaves a lasting impression.

This is a fantastic opportunity where you will build memorable connections with both our guests and the hotel team, enriching every interaction and ensuring that every visitor feels right at home.

A few of your responsibilities:

Greet and welcome guests, addressing their requests and inquiries with warmth and professionalism

• Provide clear directions within the hotel and share valuable information about the surrounding areas, enhancing our guests’ experience
• Efficiently handle, store, and deliver luggage to guest rooms, ensuring seamless service
• Valet park and retrieve guests’ vehicles with precision and care
• Maintain our parking facilities to the highest standards, ensuring they are immaculate and inviting, reflecting our commitment to excellence

What We’re Looking For:

• A friendly and welcoming approach that exemplifies exceptional customer service
• Excellent communication skills and a polished appearance that reflects our standards
• A solid knowledge of the local area and upcoming Sydney events to assist guests effectively
• High energy, enthusiasm, and a positive, can-do attitude that enhances the guest experience
• A valid Australian driver’s license to facilitate vehicle handling
• Flexibility to work across a 24/7 roster, adapting to the needs of our guests and the hotel

About you:

As a seasoned expert in customer service, you understand the essence of delivering world-class service. With exceptional communication skills and a positive attitude, you’re poised to excel in this role.

Your role will be pivotal in shaping the success of our Hotels at The Star. Join us in making a difference.  

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Continue to SHINE at The Star.

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